We've Gone Electronic!

All patient documents will be completed electronically, through a secure and HIPAA compliant portal. You will be asked to register on our patient portal. Once you have created a login and password, you will be able to fill out the patient questionnaires and receive other information from your practitioner through the portal. If you have problems accessing the internet, please let us know.

What to expect on your visit

On your first visit, we will spend time to talk in detail about your health information and history, address any questions you have, and discuss your health goals. You will need to sign consent and privacy forms.  After the treatment, we will form a treatment plan designed for you, usually weekly or biweekly appointments for 3-6 months, as well as other recommendations (nutrition, lifestyle, herbal, etc.). On subsequent follow-up visits, we will mainly focus on treating your chief complaint. The first visit will be about 90 minutes and follow-up visits will be around 60 minutes. 

  • Please eat before your visits. 
  • Please wear loose fitting clothing.
  • Please bring list of recent labs or medication/supplements with you.

At any point, if you have any concerns or if there are changes to your health condition or goals, please let us know. Your healing is a journey that practitioner and patient must take together. We are grateful that you chose to walk this path with us.

Payment, insurance, and cancellation/no-show

Payment is due at time of treatment. As a courtesy to the practitioner and other patients, please try to cancel at least 24 hours in advance, otherwise you may be charged a no-show/cancellation fee.

Cash, check, and credit cards (including FSA/HSA cards) are accepted. Sze is happy to check your insurance plans for Out of Network coverage for acupuncture. Please contact her with your insurance information. OON insurance coverage will depend on your individual plans.